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client relations

Gain Their Loyalty. Stop Giving Them What They Want.

April 29, 2015

We all know that loyal clients, customers, readers, etc. are the bread and butter of whatever endeavor you happen to be embarking on.  Bloggers want readers to become fans, retailers want customers to become repeat customers, and service businesses want clients to remain loyal and maybe even refer them to others.  And just how are…

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I'm not Cinderella

July 18, 2008

Ok, so lately I’ve had a thing against Disney princesses.  I personally think that they give girls an unrealistic expectation of what ‘happily ever after’ is.  But that is not the topic of this post.  It’s more about Cinderella’s glass slipper…or to bring it around to business terms, the ‘glass slipper’ client.  You know the…

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