How to Avoid Being Named in a Fancy Hands Type Lawsuit

Fancy Hands, the service that assigns virtual assistants to complete tasks at ridiculously low prices is facing a misclassification lawsuit for minimum wage and overtime pay.  It really shouldn’t come as a surprise.  Although many people sought out the services at Fancy Hands, any logical person had to surmise that the virtual assistants doing those … Read more

Outsourcing your Business Processes to a Virtual Assistant: What You Really Need to Know

The truth about finding and working with virtual assistants with No Bullshit Over the years I’ve seen a lot of information published about outsourcing your business processes to virtual assistants and other virtual professionals.  Some of the information is good. A lot of the information isn’t. There are a lot of reasons why so much … Read more

Like Bacon and…well, Bacon.

[stextbox id=”custom”]The following is an excerpt from “The No Bull$#*? Guide to Virtual Assistants for Businesses; How to Skip Past Siri™, ODesk and Offshore Outsourcing to Find the Kind of Support Your Business Really Needs“; a new, just released e-book for businesses on the subject of working successfully with virtual assistants. Be watching for more announcements about … Read more

This Isn’t What I Asked For!– How to Handle Bad Results from your Virtual Services Provider

Your virtual assistant sends over the latest project you’ve been working on together.  Excited to have it complete your heart sinks when you look at it. “This isn’t what I asked for”  you grumble, getting ready to blast your VA for the lousy work.  But hold on a minute, before you rip them a new one, there are a few things you need to know.

As much as I want to say that virtual service providers get it right all the time, that would not only be a lie, it would be horribly misleading.  Do you get everything right all the time?   Even if you tell me yes, I’m not going to believe you. Nobody is perfect.  Imperfection aside, it can still be pretty upsetting when you’re paying someone to complete a project and it isn’t what you expected.   How do you handle something like that?

First, let’s discuss the fact that you should have signed a contract of some sort. Many people presented with a contract from a virtual services provider get nervous or irritated.  They feel  it’s overkill, especially if they are only looking for simple administrative services.  Be aware that a contract is as much for your protection as theirs.  In that contract there should be some mention of how errors are handled. For example:

Read moreThis Isn’t What I Asked For!– How to Handle Bad Results from your Virtual Services Provider