If you’re someone who has done business the traditional way for years you may not be able to fathom the idea of an office that doesn’t rely on the phone to do business. For example, how many times have you, your assistant or receptionist played phone tag trying to schedule a meeting or appointment? Did … Read more
The Small Business Administration says that 50% of small businesses fail in the first five years and only a third make it to the 10-year mark. Those numbers leave me feeling pretty hopeful as Clerical Advantage celebrates nine official years in business today. So why do I believe that my small business to business services … Read more
There are endless reasons why someone might choose paper over digital planning. Maybe one of the most appealing reasons, though, is because of a new trend that’s on the rise. This trend involves turning paper planning into almost pieces of art. If you are an artist, (or maybe you’re not but you like to dabble in arts and … Read more
A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. In fact, when GetFiveStars.com founder Mike Blumenthal conducted a survey, although business owners themselves believed that 75% of customers were experiencing excellent customer service, … Read more
The Tips from T.Marie Blog has been around awhile. Almost 9 years to be exact. In all of those years I can count the number of guest posts I’ve had here on one hand. While other blogs consistently showcase guest bloggers, this one has remained mostly in one voice. Mine. Not because I like the … Read more
We’re well into the 21st century, so why is it that so many business offices are still using outdated office machines and systems? It’s like they are clinging onto old business machines like a two-year-old clings to Mommy’s leg when she appears to be leaving them. It reminds me of how long it took businesses … Read more
If I had a dime for every time someone complained that people won’t pay their rates, I’d be rich. Well, not rich exactly, but I’d have a few bucks for Starbucks instead of Dunkin’ Donuts. What do I tell them? I tell them it’s because they are focusing on the money. Never, ever focus on the … Read more
[There will be an accompanying video for this post on the Clerical Advantage Facebook Page. ] When you look at your business to-do list what does the little voice in your head say? Does it go down through the list and point out the things that you can’t get done today? Are there excuses running … Read more
It’s been awhile since I talked about technophobes. You know, those business people who hate the Internet and refuse to adopt anything for their businesses more advanced than the Yellow Pages? Ok, so maybe they’ll get really wild and crazy and start a Facebook Page. I bet you know at least one business owner like … Read more